The Payment Practice ongoing support service

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Regulatory obligations do not stop at authorisation, and payment and e-money firms are expected to remain compliant as their business, volumes and risk profile evolve

We provide ongoing retained regulatory support, giving firms access to experienced payments specialists at a predictable, discounted cost

Retained services can cover all areas we support across FCA applications, variations of permission, change in control, safeguarding and AML

Retainers are typically more cost-effective than ad hoc work and scale as your business grows

We act as an extension of your team, providing practical, commercially aware regulatory support rather than theoretical advice

We help ensure your firm continues to operate in line with what was approved by the Financial Conduct Authority

We assist with ongoing regulatory reporting, including safeguarding-related submissions and other FCA returns

We support responses to FCA queries, supervisory requests and regulatory information requests

We review and update policies, procedures and governance documentation as requirements change

We provide ad hoc support for day-to-day regulatory questions, new products, business model changes and perimeter queries

We help manage incidents, remediation and regulator communications when issues arise

Our aim is to reduce regulatory friction, provide certainty on compliance costs, and support sustainable growth