Privacy & Cookies Policy for PaymentPractice.co.uk

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Last updated: January 2026
Effective date: January 2026

Thank you for visiting Payment Practice (the “Website”). This Privacy & Cookies Policy explains how The Cambridge Practice Ltd trading as Payment Practice (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you visit and interact with this Website. By accessing or using the Website, you agree to the practices described in this policy.

1. Who We Are

Website: https://paymentpractice.co.uk/
Company: The Cambridge Practice Ltd (trading as Payment Practice)
Registered in: England and Wales
Company Number: 12732644
Registered office: Compass House, Chivers Way, Histon, Cambridge, England, CB24 9AD 

We are responsible for your personal data as the “data controller” under UK data protection laws, including the UK GDPR and the Data Protection Act 2018. 

2. What Personal Data We Collect

We may collect the following types of personal data when you interact with this Website:

Contact Information

• Name
• Email address
      (e.g., when submitted via a form on the site)

Technical & Usage Data

• IP address
• Browser type and version
• Device identifiers
• Pages visited and time spent
• Referrer URL

Cookies & Similar Technologies

• Cookies and other tracking technologies to      collect analytics data and improve the Website experience. 

We do not (and will never) collect sensitive personal information such as health data, race, religion, or political beliefs through this Website.

3. How We Collect Your Data

We collect information in the following ways:

• Directly from you: e.g., when you fill out the contact form.
• Automatically: through cookies and analytics technologies      when you visit the Website. 

4. Why We Collect Your Data & Legal Basis

We use your personal data for the following purposes:

Purpose

Legal Basis

To   respond to enquiries you submit via forms

Consent   / Contract

To   improve the Website and user experience

Legitimate   interests

To   analyse site performance and traffic

Legitimate   interests

To   manage cookies and preferences

Consent

5. Use of Cookies & Similar Technologies

What Are Cookies?

Cookies are small files stored on your device by your browser that help the Website recognise your device on return visits and collect information about your browsing behaviour. 

Types of Cookies We Use

• Strictly Necessary: Required for core Website functions.
• Performance & Analytics: Collect anonymous data about how visitors use      the site.
• Functional: Remember preferences to improve your      experience.
• Marketing (if applicable): Used by third parties to deliver relevant      ads.

Consent for Cookies

We will obtain your explicit consent before setting any non-essential cookies. You can choose to Accept or Declinecookies using the cookie banner. You also have the option to update your preferences at any time. 

6. How Long We Keep Your Data

We retain your personal data only for as long as is necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

Example retention periods:

• Contact form submissions: stored for up to 24      months
• Analytics data: aggregated and retained for 24      months

Specific retention periods may vary by data type.

7. Sharing Your Data

We will not sell your personal data to third parties.

We may share data with:

• Service providers (e.g., analytics, website hosting)
• Legal authorities when required by law
• Third parties integrated into the Website (e.g., Google reCAPTCHA — see below)

Your data may be processed by trusted partners (e.g., Google Analytics, hosting providers). These partners act as data processors and are contractually obligated to protect your data.

Important: The Website uses Google reCAPTCHA, and its providers’ Privacy Policy and Terms apply in connection with this function. 

8. International Data Transfers

If any data is transferred outside the UK, we will ensure appropriate safeguards are in place (e.g., adequacy decisions or standard contractual clauses) to protect your personal data.

9. Your Privacy Rights

Under UK GDPR, you have rights including:

• Right of access – obtain a copy of your personal data
• Right to correction – have incorrect or incomplete data corrected
• Right to erasure – in certain circumstances
• Right to restriction – limit processing
• Right to object – to processing for direct marketing or      legitimate interests
• Right to data portability – where applicable

To exercise any of these rights, please contact us using the details below.

10. Security Measures

We use reasonable administrative, technical and organisational measures designed to protect your personal data. While we strive to use secure means, no transmission over the Internet is completely secure.

11. Children’s Privacy

This Website is not directed at children under 13 and we do not knowingly collect personal data from children under this age. If you believe a child under 13 has provided us with personal data, please contact us so we can delete it.

12. Changes to this Policy

We may update this policy from time to time. The “Last updated” date will reflect when changes were made. Please review this page regularly.

13. Contact Us

If you have questions about this policy or wish to exercise your rights, please get in touch:

Email:andrew@paymentpractice.co.uk
Address: Compass House, Chivers Way, Histon, Cambridge, England, CB24 9AD